Customer support / WATI
WATI
WhatsApp Business API platform with a team inbox, no-code chatbot builder, broadcasts and optional AI agents, also covering Instagram, Messenger and a web widget.
- Best for
- Businesses whose customers mostly message on WhatsApp
- Type
- WhatsApp platform
- Price
- Paid plans + per-message fees
- Setup
- Medium
- Free trial
- Yes: 7-day free trial
Pricing
Prices are copied from the vendor's own pages and change often. Confirm before you buy. BotPickr does not set or sell these plans.
| Plan | Price as shown by the vendor |
|---|---|
| Growth | Plan price shown on the vendor page (varies by region and billing period); 3 users |
| Pro | Plan price on vendor page; 5 users, extra users $24/user/month |
| Business | Plan price on vendor page; 5 users, extra users $69/user/month |
| WhatsApp messages | Charged per message on top of the plan, by country and message type |
| Astra AI Agents | Add-on, priced separately |
Free trial: Yes: 7-day free trial.
Plan prices load by region on WATI's page, so we do not quote them. Expect a plan fee plus WhatsApp per-message charges. You need a Facebook Business account and business verification documents.
Pricing source: https://www.wati.io/pricing/
How to set it up
- Read the quick-start on the official site.
- Install it or create a cloud workspace.
- Add your AI model API key and connect your apps.
- Start from one of our templates, test, then turn on schedules.
Get free customer support templates by email
Copy-paste prompts and setups for tools like WATI, plus 3 new bot picks a week.
Source: https://www.wati.io/pricing/ · Listing updated Oct 19, 2026. Pricing changes often; confirm on the official site.
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Sponsor this spotHow WATI compares
| Tool | Type | Price | Setup | Best for |
|---|---|---|---|---|
| WATI | WhatsApp platform | Paid plans + per-message fees | Medium | Businesses whose customers mostly message on WhatsApp |
| Decagon | Enterprise support agent | Paid, custom quote | Medium | Support teams with high volume that want a managed AI-agent rollout |
| Fin by Intercom | Hosted agent | Paid per resolution | Medium | Support teams with a help center |
| Freshdesk Freddy AI | Helpdesk | Paid from $19/agent/mo (billed annually) | Medium | Small support teams that want a ticketing helpdesk with an AI agent |
Keep exploring
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