Customer support / respond.io

respond.io

AI-powered team inbox for WhatsApp, Instagram, Facebook, TikTok, email and calls, with workflows and AI agents that reply and route conversations.

Best for
Sales and support teams handling many messaging channels
Type
Messaging inbox
Price
Paid from $79/mo (billed yearly)
Setup
Medium
Free trial
Yes: 7-day free trial, no credit card needed

Pricing

Prices are copied from the vendor's own pages and change often. Confirm before you buy. BotPickr does not set or sell these plans.

PlanPrice as shown by the vendor
Starter$79/month billed yearly ($99 monthly); 5 users
Growth$159/month billed yearly ($199 monthly); adds workflows and AI Agents
Advanced$279/month billed yearly ($349 monthly)
EnterpriseCustom
WhatsApp feesNot included; Meta charges separately

Free trial: Yes: 7-day free trial, no credit card needed.

Priced by Monthly Active Contacts (people you talk to in a month), starting at 1,000. AI Agents start on the Growth plan.

Pricing source: https://respond.io/pricing

How to set it up

  1. Read the quick-start on the official site.
  2. Install it or create a cloud workspace.
  3. Add your AI model API key and connect your apps.
  4. Start from one of our templates, test, then turn on schedules.

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Source: https://respond.io/pricing · Listing updated Oct 19, 2026. Pricing changes often; confirm on the official site.

Alternatives to respond.io

How respond.io compares

ToolTypePriceSetupBest for
respond.ioMessaging inboxPaid from $79/mo (billed yearly)MediumSales and support teams handling many messaging channels
DecagonEnterprise support agentPaid, custom quoteMediumSupport teams with high volume that want a managed AI-agent rollout
Fin by IntercomHosted agentPaid per resolutionMediumSupport teams with a help center
Freshdesk Freddy AIHelpdeskPaid from $19/agent/mo (billed annually)MediumSmall support teams that want a ticketing helpdesk with an AI agent

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